The standards we are held to
The Willows is a registered, accredited provider, meeting the Strengthened Aged Care Quality Standards. These are the official standards, legislation and rights we are measured against, so you can read them for yourself.
Read the standards for yourself
Each of these links opens an official Australian Government source. We meet these standards every day, and we are happy to talk through any of them with you in person.
- Strengthened Aged Care Quality Standards The standards every approved provider is measured against. agedcarequality.gov.au/providers/quality-standards
- My Aged Care quality standards A plain guide to what good care looks like, written for families. myagedcare.gov.au/aged-care-quality-standards
- Aged Care Legislation & Policies The laws and policies that govern aged care in Australia. agedcarequality.gov.au/about-us/legislation-and-policies
Knowing where you stand
Everyone in our care has rights set out in law. The Statement of Rights spells them out clearly.
Come and see for yourself.
The kettle’s on.
Choosing a home for a parent is a big, often sudden decision. Leave your details and we will be in touch to arrange a visit, walk you through the government fees so they are easy to understand, and answer every question – no pressure, no rush.
Someone from our family will call you to arrange a time to visit. The kettle’s on.